ABOUT US

K.H.S. Musical Instrument Co., LTD.(hereafter as KHS) is the brand owners for the following brands: Jupiter Instruments, Mapex Drums, Majestic Percussion, Altus Flutes, Azumi Flutes, XO Brass, Hercules Stands, Hohner Instruments, Sonor Drums, Kohala Ukuleles, Lanikai Ukuleles, Hohner Kids, NFUZD Audio.

 

Our postal address is

No.162, Zhongshan 2nd Rd.,

Luzhou District, New Taipei City 247

Taiwan (R.O.C.).

You may e-mail us atjupitermusic@khsmusic.com

 

KHS respect your privacy. This privacy policy provides details about how your personal information is collected, shared and used by us. If you have any questions about this privacy policy or the practices described herein, you may contact us at the above address, or email address.

 

INFORMATION COVERED BY THIS PRIVACY POLICY

This privacy policy covers personal information, including any information we collect, use and share from you, as described further below. This privacy policy applies to all websites in the KHS brands and to our mobile applications.

 

INFORMATION WE COLLECT

WEBSITE VISITS

For each visitor to one of our websites, we collect data relating to your online activity on our websites including the following:

 

• Anonymized IP address
• Browser type and version
• Geographic location
• How you got to our websites and any links you click on to leave our websites
• Your interactions with our videos and forms

 

The aggregate information we collect is used for internal review to improve the content of our websites and tailor the technologies used on our websites to our consumers, such as mobile search trends, campaign best practices, or the number of users that have been exposed to, or clicked on, our websites.

 

USER INFORMATION AND SUPPORT

We also collect and store information that you provide to us including:

 

• When you register your products
• When you make purchases or exchanges with us
• When you take our surveys or enter a contest
• When you subscribe to one of our blogs or newsletters
• When you request support or assistance
• We store your data in a variety of places within our infrastructure, including back-end databases and analytics systems.

 

PUBLIC FORUMS/COMMENTS

KHS websites may offer forums or the ability for the consumer to comment on posts. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. The information you submit, including personal information will be stored as noted under User Information and Support.

 

SOCIAL MEDIA

We may obtain information from third party social networking sites, if you use your credentials at such social networking sites to log into our websites. The information you allow us to access varies by social networking site, and depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site.

 

OTHER SOURCES

• Information you provide to us at conferences and in surveys
• Information you provide by telephone or email
• Information that is publicly available
• Information you consent to us receiving from third parties

 

HOW WE USE YOUR INFORMATION

We use the information we collect from you, for the following purposes:

• To provide you with useful content
• To provide you with requested information or technical support
• To improve our services
• To diagnose problems with our servers or our services
• To facilitate your movement through our websites or your use of our services
• To do a better job of informing you about our products, our events, our artists, and our company
• To communicate information about our products and events with you (with your permission)
• To assist us in offering you a personalized experience
• As otherwise described in this privacy policy

 

SHARING OF INFORMATION

We will only share certain personal information with:

• Authorized users within the KHS organization
• In connection with a sale, merger, acquisition or corporate reorganization
• For legal reasons

 

SECURITY

he transmission of information via the internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through our websites or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.