Find answers to many common questions below
- Do Jupiter instruments come with a case?
- All new Jupiter instruments come with a new Jupiter case.
- How can I get a copy of owner’s manual?
- Click here to download owner’s manual of Jupiter instruments.
- What other accessories are included with my new Jupiter instrument?
- Basic accessories for using and maintaining your Jupiter instruments, such as mouthpiece, polish cloth, oil for lubrication…etc are included. However, for different instruments, the included accessories may be different.
- How do I get warranty service for my instrument?
- Click here to contact Jupiter local distributors for warranty service.
Where To Buy
- Can I buy directly from Jupiter?
- You can only purchase Jupiter instruments and accessories through an Authorized Jupiter Dealer.
- How can I find a retailer near me?
- Click here to find Jupiter distributors for authorized dealers.
Accessories, Parts, & Add-Ons
- I had a part break, what do I do?
- Please contact the authorized Jupiter dealer where you purchased the product with all available details.
- Who is on your artist roster?
- For a complete list of Jupiter Artists, Educators, and Clinicians click here.
Still need help? Email Us.